Orders are dispatched within 48 hours, Monday to Friday.
Your Coal & Ice piece will arrive with you via Courier. It is fully trackable, insured in transit, and requires a signature upon delivery. You will be notified of your tracking number by either text or email on the morning your parcel is out for delivery.
Service & Country | Delivery Charge | Complimentary Delivery |
| UK Standard Delivery (2 working days after dispatch) | £7.00 | Orders over £100 |
| UK Express Delivery (1 working day after dispatch) | £10.00 | N/A |
| Europe** (Incl IOM & CI) (1-2 business days after dispatch) | £20.00 | Orders over £200 |
| USA, Canada & Switzerland (2-3 business days after dispatch) | £25.00 | Orders over £250 |
| Hong Kong, Singapore & Australia (2-3 business days after dispatch) | £30.00 | Orders over £300 |
| Rest of World (incl. Middle East) (2-3 business days after dispatch) | £35.00 | Orders over £350 |
** Austria, Belgium, Bulgaria, Channel Islands, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden
Orders must be placed by 12:00pm for Express delivery.
Please note: All of our delivery estimates are based upon the time in which your order takes to be delivered to you AFTER dispatch and NOT from the time that your order is placed. When your order is dispatched it will then be with you the next working day (UK & Europe).
International orders may be delayed at customs, in which case delivery times may be longer than those estimated.
For all orders outside of the European Union, VAT will not be eliminated from the total cost of your order before shipping costs are added. Your order may be subject to import duty/customs and local taxes that must be paid by you on receipt of your order. Rules vary by country and are determined by your local government. Coal & Ice will not be liable for this charge.